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Email notifications not working
- Thread starter DavidR8
- Start date
Would an option of $30 for 6 months be better?
Do you see that option? I don't. There use to be a $60/yr option.
Too bizarre... I don't see it. I checked from 3 different computers as well. Hmmm. What to do?
Nope. Didn't change anything. Same options I screen shot?
Well if you're willing to be our test pilot - log out of the forum - sign up again for a new account with a new user name like 'testcraigtest' and see if account upgrades looks different now. say what browser are you on? and don't say IE.
I'm using Chrome. I've looked at the upgrade list from 3 different browsers on three different computers and they all look the same. I'll try making a new account and report back.
EDIT: New account requires new email address. Now what? Sign up for a hotmail account?
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Your tweak killed my premium membership status
Please restore.I created account YYCHMTest. It's in a waiting confirmation state.
Your tweak killed my premium membership status
I created account YYCHMTest. It's in a waiting confirmation state.
Whoops! Sorry about that!
So how do I delete account YYCHMTest now that this test is over? The new account shows the upgrade options I'm expecting. My YYCHM account does not.
Craig
Okay, Just to summarize:
1) Three users had a mishap during the Jan crash and may need their supporting member status back.
2) One/Some users see different membership levels
3) Email Notifications
For #1, Who is impacted?
For #2, I think what is being seen is that if you're already on the $60 1 year, then if you go to the "upgrades" page, it's not an option to upgrade to your current level.
Does that make sense?
For #3, I suspect it's some type of server side anti-spam or something. Like too many failed emails for notifications to email addresses that don't exist anymore, or something similar.
The mail logs aren't the most helpful for this particular issue. I am going to look into setting up a "smart host" like sendgrid or w/e for the forum. Something that can give us a bit more insight with more useful reporting.
1) Three users had a mishap during the Jan crash and may need their supporting member status back.
2) One/Some users see different membership levels
3) Email Notifications
For #1, Who is impacted?
For #2, I think what is being seen is that if you're already on the $60 1 year, then if you go to the "upgrades" page, it's not an option to upgrade to your current level.
Does that make sense?
For #3, I suspect it's some type of server side anti-spam or something. Like too many failed emails for notifications to email addresses that don't exist anymore, or something similar.
The mail logs aren't the most helpful for this particular issue. I am going to look into setting up a "smart host" like sendgrid or w/e for the forum. Something that can give us a bit more insight with more useful reporting.
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Yes, that makes sense to me. The upgrade option was missing for me too. When I renewed, I simply chose a different one.
The problem with this approach is that users have to wait for their membership upgrade to expire before they can renew at the same level. That's not the end of the world, but for many (like me) it's not intuitive. I always prefer to renew early and avoid expirations.
What does that mean? I'm due to renew on the 12th of March and want to renew at the same level but don't see it as an option to select.