BaitMaster
Ultra Member
@Jswain common industry practice is “special order part, no returns, refunds, or exchanges if the item arrives in good condition.”
Car dealerships, electrical, plumbing, mechanical and industrial distributors sell special order parts on those terms day in and day out.
Order about any part that has to be sourced from the factory of anything and those are the terms.
Any business is susceptible to malevolent clawbacks of funds by malevolent dishonest people.
That policy is clearly protectionist and designed to obscure identity of the OEM’s they source their imported products from.
I’m not saying I would never buy a machine from them or anything, I believe they sell good machine tools. I bought my Liang dei because I believe it is a quality lathe. They sell rebranded Liang dei lathes, which are great tools.
However, I do take note when companies are less than helpful and honest. They were dishonest and unhelpful, those are objective facts. I’m not trashing them, I’m just recording what happened.
Car dealerships, electrical, plumbing, mechanical and industrial distributors sell special order parts on those terms day in and day out.
Order about any part that has to be sourced from the factory of anything and those are the terms.
Any business is susceptible to malevolent clawbacks of funds by malevolent dishonest people.
That policy is clearly protectionist and designed to obscure identity of the OEM’s they source their imported products from.
I’m not saying I would never buy a machine from them or anything, I believe they sell good machine tools. I bought my Liang dei because I believe it is a quality lathe. They sell rebranded Liang dei lathes, which are great tools.
However, I do take note when companies are less than helpful and honest. They were dishonest and unhelpful, those are objective facts. I’m not trashing them, I’m just recording what happened.