Yep, I've had issues with them as well.Never had an issue with UPS here. Fedex on the other hand.....Nothing BUT issues. Right now having an issue with intelecom, that drove by last night, stopped at the end of the driveway, then took off. I thought the guy got out, and tossed my package (usb wireless adapter) on the porch, like some of them do, but then they marked it undeliverable because they said the front door was obstructed......Now they're not communicating, and have no rescheduled delivery attempt.
Send it to work? They come by at 11 pm. 'Business closed'.
Send it to home? They come by at 8 pm. 'Business closed'.
The parking lot is full. Every window in the building has a light on.
I had an Ebay purchase (PAPR blower and faceshield) come recently, via Intelcom. After two failed attempts (one late at night, one midday), I finally got them on the phone and confirmed that yes, the next driver would need to come through the front door to deliver. They emailed me the photo the driver had taken, at noon, of our overhead/shipping doors to prove we were closed.
It's winter. You wanted the doors to be open??