I’ve used their tool loan program twice and was quite pleased.Canadian Tire used to have a real issue with that kind of thing as well. Then they started the "Tool Loan" program. You buy the used tool from them for full price, and when you bring it back you get your money back. In town here they have a pretty good selection of those tools everyone needs once or twice in their life. Bet it saves them mega $$ in the long run with what used to be new tools coming back after the jobs was done.
Very nice tools in excellent condition.