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Membership Expiry Info Not Showing

YotaBota

YotaBota

Mike
Premium Member
Anyone else not showing their membership expiry info at the bottom of the Account Upgrade page?

I've tried both Firefox and Chromium but neither shows the info, also all ad blocking and restrictions have been turned off so I'm trying to figure out if it's just me or if others are having the same issue.

Thanks
 
YotaBota said:
Anyone else not showing their membership expiry info at the bottom of the Account Upgrade page?

I've tried both Firefox and Chromium but neither shows the info, also all ad blocking and restrictions have been turned off so I'm trying to figure out if it's just me or if others are having the same issue.

Thanks
Click to expand...

Looks OK to me. Win10/Chrome
 
Mine shows up fine on my Android, my laptop (win10 /Chrome) and my desktop (win10/Chrome)

Maybe pm me a screen shot?
 
As requested.

1708829791396.webp

I've gone thru all my settings but nothing makes the expiry line appear.
I called my tech support, "Honey, my puters broke!" lol, she's a web app programmer and she doesn't find anything in our settings that would block that one thing on the page so might be something in the background of my profile.
Barring that I'll just have to wait for my membership to expire and then renew.
 
@YotaBota I looked behind the scenes and it shows you are a Bronze member but I'm not sure why it doesn't show your status
 
Last edited:
YotaBota said:
I've gone thru all my settings but nothing makes the expiry line appear.
I called my tech support, "Honey, my puters broke!" lol, she's a web app programmer and she doesn't find anything in our settings that would block that one thing on the page so might be something in the background of my profile.
Click to expand...

I looked through it too. I didn't see anything in your profile or settings either.

There is one tiny detail worth looking at though.

The expiry info is actually not at the bottom of the box you showed in your screen shot. It's really in another box below that box.

When I look at your screen shot, the scroll bar isn't at the very bottom. So you might not have scrolled down far enough to reach the new box. It's a really really really long shot but still worth a look.

Also, what happens when you use a different computer or a tablet or a cell phone?
 
Here is another shot scrolled all the way down,

1708839805628.webp

I've tried two different laptops and a NUC PC with two different Linux loads with the same results.

I have always paid as a basic member never a bronze so I don't know what that's about.
 
The system seems to know that you are a premium member. Does your existing donation level show up as one of the choices at the top of that window? It should not show if things are working correctly. It will show if you are past your donation anniversary date.

I tried logging in to my other accounts on here. I have several so I can test other account features. The only one that doesn't show my renewal date like yours doesn't, is the one where I didn't donate at all.

Do you even vaguely recall what your anniversary date might be?
 
The Admins don't have access to the payment portal - at least I don't. And I prefer it that way.

You have showed us the middle and bottom of that upgrade screen. Could I beg for the top part too?
 
I stumbled on this thread because i was wondering about the cost to be a Premium member and also when my Premium membership renewal was due. I can’t find that info.
 
I had to go back in the bookkeeping to find when I renewed.

Here's what you see at the bottom of the "Account Upgrade" page.

1709235624102.webp
 
OK - thanks. Found the button for "Account Upgrades / Donate to support the Forum"
But I still don't see when I should renew.
Also - I'm shown as a Premium Member. That's because I made a Bronze contribution ($150) - So If someone makes a Silver or Gold contribution, are they also shown similarly as a Premium Member?
 
CWret said:
OK - thanks. Found the button for "Account Upgrades / Donate to support the Forum"
But I still don't see when I should renew.
Also - I'm shown as a Premium Member. That's because I made a Bronze contribution ($150) - So If someone makes a Silver or Gold contribution, are they also shown similarly as a Premium Member?
Click to expand...

Premium Member just indicates that you upgraded to a paid membership. It doesn't reflect the level of paid membership.
 
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