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Product Brand New BusyBee surface plate with a scratch/gouge in it

Product
calgaryguy said:
I think all the stores just got a shipment from China. The helpful gent at BB today checked the computer and even went into teh warehouse to look to confirm they had nothing.

It does add credence to the 'headstones' story draining Calgary IMO.
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Sorry to hear a pleasant approach didn't work out for you, I would call the Toronto office and address the issue with them and ask for their assistance as that is where the owners son operates out of. Bring across the complete lack of customer support at the local store as the reason for the call.
 
Degen said:
Sorry to hear a pleasant approach didn't work out for you, I would call the Toronto office and address the issue with them and ask for their assistance as that is where the owners son operates out of. Bring across the complete lack of customer support at the local store as the reason for the call.
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It's not bad when the store manager is there. I don't recognize who was standing in for her. Some times I've had to help them locate their own stock LOL...
 
I'm lucky enough to be able to deal directly with head office and kniw who and how to approach. I've been lucky enough not to have issues....
 
@calgaryguy - my brother-in-law unloaded trucks in a warehouse for most of his working career
Great family man, respectable, honest, trustworthy, he’d give you the shirt off his back. The kind of neighbour I’d like to have (& replace what one i got).
That was not appropriate!
CW
 
calgaryguy said:
Got another plate on Saturday. 3 round trips to BusyBee. Sigh. I spoke with Bev who I think is the manager and had a quiet chat with her regarding my opinions on her assistant manager.
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Glad it worked out for you, even with some difficulty. Over all they do try their best. Sometimes there are glitches.
 
Have you tried the graveyard apparently they have a good supply… last time I was in KMS they had some.
 
6.5 Fan said:
Jeeez Tom O, i don't think you should be shopping at the graveyard,o_O
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I thought all those rocks were free for the taking? They make nice stairs...
 

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My buddy owns a getting place for granite. Some are F ups, some were upgraded, a few broke. All are de-named, and are installed name side down. For free, I'll forget about the superstitions.

None are actually flat enough for surface plate work
 
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calgaryguy said:
The BB staff told me they are regularly out of these surface plates as they have a customer who buys them to make head stones/grave markers out of.
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Did it occur to anyone else that the reason the surface plates are out of stock at BB is because…. “People are dying to have one”…

Sorry, it’s like there’s something wrong with me, as soon as I have a thought like this I have to share it….
 
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