Shipping woes and options

[Former Member]

I still don't understand your math, what am I missing?
100 + 60 = 160 total Standard
450 + 0 = 450 total WWE
160 < 450

Sorry I'm going to have to be sarcastic.....

Regular standard 100+60

WWE thru www.netparcel.com is.....wait for it......

$140.00

Google best shipping rates from to.....insert locations.....

A whole bunch of different services come up.....do your research and compare.

Hopefully this us simple enough.....

 

[PeterT]

I'll set up a netparcel account & see where it goes. I sell enough things to Ebay & other forums its worth a try.
Another question, when you send out of country, are you also entering goods & value description completely inside the netparcel app?
Are there any restrictions of service in terms of pickup (as in home residence) Like if Fedex is the chosen cheapest mode for that shipment, does Fedex come to your door for pickup? Or are you now driving to a Fedex depot for dropoff?

 

[Former Member]

Fedex is shiptime.com, also better pricing for within Canada.

Yes you do the entire paperless filing within the respective 3rd party shipping brokers. All you get is a label to apply to your shipment all else is electronically submitted.

Pickup shipment or drop off your choice.

As a reminder there are LOTS of these 3rd party brokers some are better for certain locations than others.

 

[StevSmar]

So when I order something from a vendor, is there a way of making sure they don’t use a shipper that will always charge a “brokerage fee”?

 

[Former Member]

So when I order something from a vendor, is there a way of making sure they don’t use a shipper that will always charge a “brokerage fee”?

Not really, unless you ask or arrange the shipping yourself.

 

[Dabbler]

@StevSmar I always choose Fedex Ground if from the USA. They have never stiffed me. Only once did they charge a brokerage fee, and that was for an out-of-class shipment, and that 's not too bad.

I try to not live in the past, but for reference I was charged a 300$ brokerage fee by UPS for a 700 US$ item, and they landed it in VANCOUVER, making it impossible to land it myself. They at least sent me the brokerage invoice before clearing it. I could have hired a broker remotely, and have them clear the shipment, except they didn't include some crucial information. So I'd spend 200$+ for private remote brokerage (at that time - I shopped around) plus a bunch of affidavits and trouble. There was no refund possible on the item, so I took the hit. THATS when I switched to a card with this vendor malfeasance clause.

 

[PeterT]

Recent Fedex Ground invoice from USA (Shars)

 

[Dabbler]

Recent Fedex Ground invoice from USA (Shars

wow. My view is now revised.

 

[Tom Kitta]

So I got my DRO twice by UPS few months ago. The invoice was not much but I had terrible problem paying it. They somehow lost it. I had to call multiple times.

So not only they ding you with an invoice they even are not fully competent to find the payment if you loose invoice paper - even tracking did not help (!!!).

They also don't seem to know how to properly clear DRO. A whole DRO system was less than single scale (!) As they made me pay duty for the single scale (!) Both invoices around 20 CAD but such a hassle.

 

[Former Member]

For doing customs clearance all you need is the invoice and the Tariff codes. Easy-peasy, pay the taxes and submit to receipt to the Courier for delivery.

I've had issues with all services and good experiences with all.

Take it in stride and move on.

 

[slow-poke]

I'm not getting them. I refuse to buy anything shipped by UPS. I always buy on the card that has an explicit clause that lets me back down the entire transaction if it arrives by UPS (and I refuse the shipment). I won't even give UPS a single dollar any more. I've been screwed too many times. A lifetime's worth.

Me too.

About 5ish years ago I was reading the Globe and Mail and there was an article about a class action against UPS. I looked it up, and joined, it took all of five minutes, I received several cheques over the next couple of years related to this class action. Free trade.... ya

 

[Doggggboy]

Somewhat related.
When the shipper flat out lies about why your package was delayed.
Shipping via Purolator ground from Princess Auto in Prince Albert, SK to Kronau SK.
WTF does Mississauga have to do with a Saskatoon to Regina ground delivery?
Somebody just forgot to put it on the truck.
Overall still a fairly prompt delivery for rural life, but.....

Date	City	Description
Mon. Oct. 23, 2023 - 5:03 p.m.	KRONAU, SK	Shipment delivered
Mon. Oct. 23, 2023 - 8:42 a.m.	KRONAU, SK	On vehicle for delivery
Mon. Oct. 23, 2023 - 4:08 a.m.	REGINA, SK	Arrived at sort facility
Mon. Oct. 23, 2023 - 3:58 a.m.	REGINA, SK	Delayed in transit due to missed connection
Sun. Oct. 22, 2023 - 10:54 p.m.	REGINA, SK	Arrived at sort facility
Fri. Oct. 20, 2023 - 8:00 a.m.	MISSISSAUGA, ON	Delayed in transit due to missed connection
Thu. Oct. 19, 2023 - 7:06 p.m.	SASKATOON, SK	Departed sort facility
Thu. Oct. 19, 2023 - 4:55 p.m.	PUROLATOR	Shipment created - final manifest received
Thu. Oct. 19, 2023 - 2:19 p.m.	PRINCE ALBERT, SK	Picked up by Purolator

 

[StevSmar]

I was charged a 300$ brokerage fee by UPS for a 700 US$ item

That is a bitter pill to swallow. I’m just trying a service in Winnipeg that will pick parcels up for me in North Dakota. Some of their fee’s weren’t “as estimated” (but they do say brokerage is extra…) so when I pick up this trial I’ll be asking them further questions.

Recent Fedex Ground invoice from USA (Shars)

Yikes!!!

 

[Tom Kitta]

UPS just reached new low for me. I paid their fee before going on my mountain trip - thus like 3 months ago.... On Friday I got a notice from collection agency asking for the 23.44 CAD (!)

These people are in business of making sure their customers hate them & are willing to spend more money just to avoid them.

 

[PeterT]

Maybe a new & disturbing wrinkle. A $40.39 item (including shipping) I ordered off of AliExpress was followed today by a UPS invoice: 2.63 duty + 2.15 GST + 0.55 brokerage + 11.00 bond fee + 2.7 GST = 16.33 dinger. So that's +40% on top of merch. I'm not sure who pressed the UPS button in China, but something to monitor. Normally it always comes via regular Post.

 

[Tom Kitta]

Maybe a new & disturbing wrinkle. A $40.39 item (including shipping) I ordered off of AliExpress was followed today by a UPS invoice: 2.63 duty + 2.15 GST + 0.55 brokerage + 11.00 bond fee + 2.7 GST = 16.33 dinger. So that's +40% on top of merch. I'm not sure who pressed the UPS button in China, but something to monitor. Normally it always comes via regular Post.

Is it not strange that usually items shipped by UPS should be expensive, and now somewhat cheap item is shipped via UPS? Are they offering next to free shipping to make money on the brokerage?

 

[Former Member]

Sigh......cheapest shipping is not always the cheapest.

As to the stunt UPS pulled, they all do that on occasions, error or intentional don't know, but a quick call and mention due diligence" and lawyer and mail fraud, generally gets things resolved very quickly.

 

[Perry]

Also look out for the UPS insurance. If you decide to purchase it you better read the fine print "Terms and Conditions".

They will fight you tooth and nail to the end. Make you jump through a lot of hoops. The box you sent the item in, better be marked with appropriate ratings are else you are not covered. In my case my box and packaging met all of the requirements and they still did not want to play nice.

They will make you try to submit a claim on their website. To use their website you must agree to another set of "Terms and Conditions". Read them. I did and I did not agree with them.

In order to file my claim, they wanted photos. These could not be sent to them because their in house email would not allow in coming photos due to "security" issues. I would not use their online claim process .........

So in the end I set up a website for them and posted my photos. Before you could view them, they had to agree to MY terms and conditions. (Which was basically a copy of their terms and conditions modified to give me the benefits. Four of their employees agreed and that is when I got my foot in the door.

Didn't take long for a cheque for the cost of my original shipping, damages and a very serious looking letter from some one who I guess would have legal training to revoke the access granted to me by their employees.



Sorry for the rant. I did win...but did I? The time to accomplish this was not worth it.

 

[DPittman]

Also look out for the UPS insurance. If you decide to purchase it you better read the fine print "Terms and Conditions".

They will fight you tooth and nail to the end. Make you jump through a lot of hoops. The box you sent the item in, better be marked with appropriate ratings are else you are not covered. In my case my box and packaging met all of the requirements and they still did not want to play nice.

They will make you try to submit a claim on their website. To use their website you must agree to another set of "Terms and Conditions". Read them. I did and I did not agree with them.

In order to file my claim, they wanted photos. These could not be sent to them because their in house email would not allow in coming photos due to "security" issues. I would not use their online claim process .........

So in the end I set up a website for them and posted my photos. Before you could view them, they had to agree to MY terms and conditions. (Which was basically a copy of their terms and conditions modified to give me the benefits. Four of their employees agreed and that is when I got my foot in the door.

Didn't take long for a cheque for the cost of my original shipping, damages and a very serious looking letter from some one who I guess would have legal training to revoke the access granted to me by their employees.



Sorry for the rant. I did win...but did I? The time to accomplish this was not worth it.

Wow good for you. I'm glad someone like you could take the dirty rotten bastards to task and hold them accountable.

 

[Susquatch]

So in the end I set up a website for them and posted my photos. Before you could view them, they had to agree to MY terms and conditions. (Which was basically a copy of their terms and conditions modified to give me the benefits. Four of their employees agreed and that is when I got my foot in the door.

Very Cool Perry! I love this.

When I'm in a really pissy mood after being on hold for an hour waiting for a live agent, I like to put THEM on hold and then go do some farming.

Not sure who wins that either but I feel better afterward.