I read the article more closely - she saw the buyer's phone which showed it was sent and gave him the tools - but she did not check her own account until later. Then the buyer canceled it shortly thereafter. She had auto deposit setup. I think if she had waited for the notification from her bank it MIGHT have been ok.
Unless the recipient can show both the money being deposited and and then withdrawn from her account, I'm inclined to believe that the sender simply canceled the transfer. The Interac web site is pretty clear:
- Only send money to people you know and trust, just as you would cash. An Interac e-Transfer transaction cannot be reversed once a recipient has deposited the funds.
How Interac e-Transfer security works When you send money using Interac e-Transfer®, your money doesn’t actually travel by email or text message
BTW, I'm a Chartered Accountant and I worked for a newspaper for a number of years. Journalists are writers; not financial experts (with a vanishingly few exceptions). A pet peeve of mine is that they conflate revenue, net income and cash flow all the time. This is really 101-level stuff and even the greenest reporter should be given a cheat sheet for common financial terms if they are going to work in that department. But it doesn't happen because they are writers and want to tell stories.
My uncle used to say "Don't let the facts get in the way of a good story!" Although...he was a radiologist?!?