mickeyf
Super User
Emailed KBC that day and asked if I could come in and swap it for the handle I need, they said they will have to refund me the money I paid for the handle then I have order the proper one and then find something else I need to bring the total up to $25 min.
What kind of bs is that?
Inventory control. Paper trails. Gotta know what you got, what's coming, going, and elsewhere. If you are a small enough company with few staff you may get away without this. Company of any size? Much harder.