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Pickup, package and drop item off for shipment in Montreal.
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<blockquote data-quote="Perry" data-source="post: 39071" data-attributes="member: 597"><p>All I can say is UPS did a bang up job. I'm probably using the term "bang up" too lightly.</p><p></p><p>I'm about to learn how the UPS insurance and claim process goes. Any tips?</p><p></p><p>I had called UPS on Tuesday to see if I could pick the package up on its scheduled delivery date of Thursday. Figured it was a heavier package and might make it easier on the driver. </p><p>Their reply was they had lost the package. Sent me the claim info to complete. I was not happy. Started the claims process late last night.</p><p></p><p>Woke up early today with an update on the UPS site that stated "Out for Delivery". Changed my plans for the day and waited around. 1:30pm I hear the door bell. Go to the door to see the UPS driver walking back to his vehicle and package sitting on doorstep. Look down to see a big smashed in section on the back of the box. Call the driver back stating the package is damaged. He will not return , tells me to call the UPS number and proceeds to drive off.</p><p></p><p></p><p>Once I get it open I do find some damage. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /> The diamond cutting blade is broken. The plexiglass blade guard is broken. One side of a plastic hinge point on motor controller is broken off.</p><p></p><p>Now the good side of this is the shipper took a bunch of photos prior to shipping and sent them to me. I'm lucky these photos show all the areas of concern clearly.</p><p></p><p>I went thru all the packaging material this evening and was able to find the broken pieces off the hinge point. I might be able to glue these back together. The plexiglass blade guard appears to have come apart at all of the glued seams. I might be able to reglue that back together. The diamond blade is toast.</p><p></p><p>Basically I'm just venting here. Sorry. </p><p></p><p>I will post some photos up tomorrow.</p></blockquote><p></p>
[QUOTE="Perry, post: 39071, member: 597"] All I can say is UPS did a bang up job. I'm probably using the term "bang up" too lightly. I'm about to learn how the UPS insurance and claim process goes. Any tips? I had called UPS on Tuesday to see if I could pick the package up on its scheduled delivery date of Thursday. Figured it was a heavier package and might make it easier on the driver. Their reply was they had lost the package. Sent me the claim info to complete. I was not happy. Started the claims process late last night. Woke up early today with an update on the UPS site that stated "Out for Delivery". Changed my plans for the day and waited around. 1:30pm I hear the door bell. Go to the door to see the UPS driver walking back to his vehicle and package sitting on doorstep. Look down to see a big smashed in section on the back of the box. Call the driver back stating the package is damaged. He will not return , tells me to call the UPS number and proceeds to drive off. Once I get it open I do find some damage. :( The diamond cutting blade is broken. The plexiglass blade guard is broken. One side of a plastic hinge point on motor controller is broken off. Now the good side of this is the shipper took a bunch of photos prior to shipping and sent them to me. I'm lucky these photos show all the areas of concern clearly. I went thru all the packaging material this evening and was able to find the broken pieces off the hinge point. I might be able to glue these back together. The plexiglass blade guard appears to have come apart at all of the glued seams. I might be able to reglue that back together. The diamond blade is toast. Basically I'm just venting here. Sorry. I will post some photos up tomorrow. [/QUOTE]
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